{"id":49200,"date":"2026-03-18T09:54:11","date_gmt":"2026-03-18T09:54:11","guid":{"rendered":"https:\/\/new.lubiwood.com\/?page_id=49200"},"modified":"2026-09-18T05:15:50","modified_gmt":"2026-09-18T05:15:50","slug":"zasady-vratenia-penazi-a-vratenia-tovaru","status":"publish","type":"page","link":"https:\/\/lubiwood.com\/sk\/zasady-vratenia-penazi-a-vratenia-tovaru\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia tovaru a pe\u0148az\u00ed"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"49200\" class=\"elementor elementor-49200 elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5484715c e-flex e-con-boxed e-con e-parent\" data-id=\"5484715c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f21ccf8 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3f21ccf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\">Z\u00e1sady vr\u00e1tenia tovaru a vr\u00e1tenia pe\u0148az\u00ed<\/h2>\n\n<p>Ka\u017ed\u00e9mu z\u00e1kazn\u00edkovi, ktor\u00fd nie je spokojn\u00fd so zak\u00fapen\u00fdm produktom, pon\u00fakame mo\u017enos\u0165 vr\u00e1tenia pe\u0148az\u00ed do 30 dn\u00ed. Ak produkt vr\u00e1tite v prijate\u013enom stave v r\u00e1mci lehoty uvedenej v t\u00fdchto z\u00e1sad\u00e1ch, vr\u00e1tenie pe\u0148az\u00ed spracujeme bez zbyto\u010dn\u00fdch ot\u00e1zok.<\/p>\n<p>Na\u0161e z\u00e1sady platia 30 dn\u00ed. Ak od doru\u010denia zak\u00fapen\u00e9ho tovaru uplynulo 30 dn\u00ed, \u017eia\u013e, nem\u00f4\u017eeme v\u00e1m pon\u00faknu\u0165 vr\u00e1tenie pe\u0148az\u00ed ani v\u00fdmenu.<\/p>\n<p>Na dokon\u010denie vr\u00e1tenia potrebujeme pokladni\u010dn\u00fd doklad alebo in\u00fd doklad o k\u00fape.<\/p>\n<p>V ur\u010dit\u00fdch pr\u00edpadoch poskytujeme iba \u010diasto\u010dn\u00e9 vr\u00e1tenie pe\u0148az\u00ed: (ak je to relevantn\u00e9)<br \/>* Ak\u00fdko\u013evek tovar, ktor\u00fd nie je v p\u00f4vodnom stave, je po\u0161koden\u00fd alebo mu ch\u00fdbaj\u00fa \u010dasti z d\u00f4vodov, ktor\u00e9 nesp\u00f4sobil n\u00e1\u0161 omyl.<br \/>* Ak\u00fdko\u013evek tovar, ktor\u00fd je vr\u00e1ten\u00fd viac ako 30 dn\u00ed po doru\u010den\u00ed.<\/p>\n<p>\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">Vr\u00e1tenie pe\u0148az\u00ed (ak je to relevantn\u00e9)<\/h2>\n\n<p>Ke\u010f va\u0161e vr\u00e1tenie prijmeme a skontrolujeme, po\u0161leme v\u00e1m e-mail s potvrden\u00edm, \u017ee sme vr\u00e1ten\u00fd tovar prijali. Z\u00e1rove\u0148 v\u00e1s budeme informova\u0165 o schv\u00e1len\u00ed alebo zamietnut\u00ed vr\u00e1tenia pe\u0148az\u00ed.<br \/>Ak bude vr\u00e1tenie schv\u00e1len\u00e9, peniaze v\u00e1m spracujeme a pr\u00edslu\u0161n\u00e1 suma bude automaticky prip\u00edsan\u00e1 na va\u0161u kreditn\u00fa kartu alebo na p\u00f4vodn\u00fd sp\u00f4sob platby do 7 pracovn\u00fdch dn\u00ed.<\/p>\n<p>\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">Oneskoren\u00e9 alebo ch\u00fdbaj\u00face vr\u00e1tenie pe\u0148az\u00ed (ak je to relevantn\u00e9)<\/h3>\n\n<p>Ak ste vr\u00e1tenie pe\u0148az\u00ed e\u0161te nedostali, najsk\u00f4r si znova skontrolujte bankov\u00fd \u00fa\u010det.<br \/>Potom kontaktujte vydavate\u013ea va\u0161ej kreditnej karty, preto\u017ee m\u00f4\u017ee chv\u00ed\u013eu trva\u0165, k\u00fdm bude vr\u00e1tenie pe\u0148az\u00ed ofici\u00e1lne za\u00fa\u010dtovan\u00e9. N\u00e1sledne kontaktujte svoju banku. Pred za\u00fa\u010dtovan\u00edm vr\u00e1tenia pe\u0148az\u00ed je \u010dasto potrebn\u00fd ur\u010dit\u00fd \u010das na spracovanie. Ak ste u\u017e urobili v\u0161etko uveden\u00e9 a vr\u00e1tenie pe\u0148az\u00ed ste st\u00e1le nedostali, kontaktujte n\u00e1s na support@lubiwood.com.<\/p>\n<p>\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">V\u00fdmeny (ak je to relevantn\u00e9)<\/h2>\n\n<p>Tovar vymie\u0148ame iba v pr\u00edpade, \u017ee je chybn\u00fd alebo po\u0161koden\u00fd. Ak ho potrebujete vymeni\u0165 za rovnak\u00fd tovar, po\u0161lite n\u00e1m e-mail na adresu: support@lubiwood.com.<\/p>\n<p>\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">Dar\u010deky<\/h2>\n\n<p>Ak bol tovar pri k\u00fape ozna\u010den\u00fd ako dar\u010dek a odoslan\u00fd priamo v\u00e1m, dostanete dar\u010dekov\u00fd kredit vo v\u00fd\u0161ke hodnoty vr\u00e1ten\u00e9ho tovaru. Po prijat\u00ed vr\u00e1ten\u00e9ho tovaru v\u00e1m po\u0161tou za\u0161leme dar\u010dekov\u00fd poukaz.<\/p>\n<p>Ak tovar pri k\u00fape nebol ozna\u010den\u00fd ako dar\u010dek alebo ak si darca nechal objedn\u00e1vku posla\u0165 sebe, aby v\u00e1m ju odovzdal nesk\u00f4r, vr\u00e1tenie pe\u0148az\u00ed po\u0161leme darcovi a ten sa o va\u0161om vr\u00e1ten\u00ed dozvie.<\/p>\n<p>\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">N\u00e1klady na vr\u00e1tenie tovaru<\/h2>\n\n<p>Ak chcete produkt vr\u00e1ti\u0165, kontaktujte n\u00e1s na support@lubiwood.com, aby sme si dohodli presn\u00e9 podrobnosti doru\u010denia. M\u00e1me tie\u017e viacero skladov v r\u00e1mci E\u00da a adresa na vr\u00e1tenie bude z\u00e1visie\u0165 od miesta, odkia\u013e z\u00e1sielku odosielate.<\/p>\n<p>N\u00e1klady na dopravu pri vr\u00e1ten\u00ed tovaru hrad\u00edte vy. N\u00e1klady na dopravu s\u00fa nevratn\u00e9. Ak v\u00e1m bude vr\u00e1tenie pe\u0148az\u00ed schv\u00e1len\u00e9, n\u00e1klady na sp\u00e4tn\u00fa dopravu odpo\u010d\u00edtame z vr\u00e1tenej sumy.<\/p>\n<p>V z\u00e1vislosti od miesta, kde b\u00fdvate, sa m\u00f4\u017ee \u010das doru\u010denia vymenen\u00e9ho produktu l\u00ed\u0161i\u0165.<\/p>\n<p>Ak odosielate tovar v hodnote nad 75 \u20ac, odpor\u00fa\u010dame v\u00e1m vyu\u017ei\u0165 sledovan\u00fa prepravn\u00fa slu\u017ebu alebo si zak\u00fapi\u0165 poistenie z\u00e1sielky. Nezaru\u010dujeme, \u017ee v\u00e1\u0161 vr\u00e1ten\u00fd tovar dostaneme.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Z\u00e1sady vr\u00e1tenia tovaru a vr\u00e1tenia pe\u0148az\u00ed Ka\u017ed\u00e9mu z\u00e1kazn\u00edkovi, ktor\u00fd nie je spokojn\u00fd so zak\u00fapen\u00fdm produktom, pon\u00fakame mo\u017enos\u0165 vr\u00e1tenia pe\u0148az\u00ed do<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-49200","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lubiwood.com\/sk\/wp-json\/wp\/v2\/pages\/49200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lubiwood.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lubiwood.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/lubiwood.com\/sk\/wp-json\/wp\/v2\/comments?post=49200"}],"version-history":[{"count":4,"href":"https:\/\/lubiwood.com\/sk\/wp-json\/wp\/v2\/pages\/49200\/revisions"}],"predecessor-version":[{"id":80707,"href":"https:\/\/lubiwood.com\/sk\/wp-json\/wp\/v2\/pages\/49200\/revisions\/80707"}],"wp:attachment":[{"href":"https:\/\/lubiwood.com\/sk\/wp-json\/wp\/v2\/media?parent=49200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}