{"id":64572,"date":"2026-03-18T09:54:11","date_gmt":"2026-03-18T09:54:11","guid":{"rendered":"https:\/\/new.lubiwood.com\/?page_id=64572"},"modified":"2026-08-03T09:12:23","modified_gmt":"2026-08-03T09:12:23","slug":"zasady-vraceni-penez-a-zbozi","status":"publish","type":"page","link":"https:\/\/lubiwood.com\/cs\/zasady-vraceni-penez-a-zbozi\/","title":{"rendered":"Z\u00e1sady vr\u00e1cen\u00ed pen\u011bz a zbo\u017e\u00ed"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"64572\" class=\"elementor elementor-64572 elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5484715c e-flex e-con-boxed e-con e-parent\" data-id=\"5484715c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f21ccf8 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3f21ccf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\">Z\u00e1sady vr\u00e1cen\u00ed pen\u011bz a zbo\u017e\u00ed<\/h2>\n\n<p>Nab\u00edz\u00edme 30denn\u00ed vr\u00e1cen\u00ed pen\u011bz ka\u017ed\u00e9mu z\u00e1kazn\u00edkovi, kter\u00fd nen\u00ed spokojen se zakoupen\u00fdm produktem. Pokud je produkt vr\u00e1cen ve stavu odpov\u00eddaj\u00edc\u00edm podm\u00ednk\u00e1m v r\u00e1mci lh\u016fty stanoven\u00e9 politikou, vr\u00e1t\u00edme v\u00e1m pen\u00edze bez zbyte\u010dn\u00fdch ot\u00e1zek.<\/p>\n<p>Na vr\u00e1cen\u00ed zbo\u017e\u00ed m\u00e1te 30 dn\u00ed. Pokud od doru\u010den\u00ed v\u00e1mi zakoupen\u00e9 polo\u017eky uplynulo 30 dn\u00ed, bohu\u017eel v\u00e1m nem\u016f\u017eeme nab\u00eddnout vr\u00e1cen\u00ed pen\u011bz ani v\u00fdm\u011bnu.<\/p>\n<p>Pro dokon\u010den\u00ed vr\u00e1cen\u00ed po\u017eadujeme \u00fa\u010dtenku nebo doklad o n\u00e1kupu.<\/p>\n<p>Existuj\u00ed ur\u010dit\u00e9 situace, kdy je p\u0159izn\u00e1no pouze \u010d\u00e1ste\u010dn\u00e9 vr\u00e1cen\u00ed pen\u011bz: (pokud je to relevantn\u00ed)<br \/>* Jak\u00e1koli polo\u017eka, kter\u00e1 nen\u00ed v p\u016fvodn\u00edm stavu, je po\u0161kozen\u00e1 nebo j\u00ed chyb\u00ed \u010d\u00e1sti z d\u016fvod\u016f, kter\u00e9 nejsou zp\u016fsobeny na\u0161\u00ed chybou.<br \/>* Jak\u00e1koli polo\u017eka, kter\u00e1 je vr\u00e1cena v\u00edce ne\u017e 30 dn\u00ed po doru\u010den\u00ed.<\/p>\n<p>\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">Vr\u00e1cen\u00ed pen\u011bz (pokud je to relevantn\u00ed)<\/h2>\n\n<p>Jakmile bude va\u0161e vr\u00e1cen\u00ed p\u0159ijato a zkontrolov\u00e1no, za\u0161leme v\u00e1m e-mail s ozn\u00e1men\u00edm, \u017ee jsme obdr\u017eeli v\u00e1mi vr\u00e1cenou polo\u017eku. Budeme v\u00e1s tak\u00e9 informovat o schv\u00e1len\u00ed nebo zam\u00edtnut\u00ed va\u0161eho vr\u00e1cen\u00ed pen\u011bz.<br \/>Pokud bude va\u0161e \u017e\u00e1dost schv\u00e1lena, vr\u00e1cen\u00ed pen\u011bz bude zpracov\u00e1no a kredit bude automaticky p\u0159ips\u00e1n na va\u0161i kreditn\u00ed kartu nebo p\u016fvodn\u00ed zp\u016fsob platby, a to do 7 pracovn\u00edch dn\u016f.<\/p>\n<p>\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">Opo\u017ed\u011bn\u00e9 nebo chyb\u011bj\u00edc\u00ed vr\u00e1cen\u00ed pen\u011bz (pokud je to relevantn\u00ed)<\/h3>\n\n<p>Pokud jste dosud neobdr\u017eeli vr\u00e1cen\u00ed pen\u011bz, nejprve znovu zkontrolujte sv\u016fj bankovn\u00ed \u00fa\u010det.<br \/>Pot\u00e9 kontaktujte svou spole\u010dnost vyd\u00e1vaj\u00edc\u00ed kreditn\u00ed kartu, proto\u017ee m\u016f\u017ee n\u011bjakou dobu trvat, ne\u017e bude va\u0161e vr\u00e1cen\u00ed pen\u011bz ofici\u00e1ln\u011b za\u00fa\u010dtov\u00e1no. D\u00e1le kontaktujte svou banku. P\u0159ed za\u00fa\u010dtov\u00e1n\u00edm vr\u00e1cen\u00ed pen\u011bz \u010dasto uplyne ur\u010dit\u00e1 doba zpracov\u00e1n\u00ed. Pokud jste toto v\u0161e ud\u011blali a st\u00e1le jste sv\u00e9 vr\u00e1cen\u00ed pen\u011bz neobdr\u017eeli, kontaktujte n\u00e1s pros\u00edm na adrese support@lubiwood.com.<\/p>\n<p>\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">V\u00fdm\u011bny (pokud je to relevantn\u00ed)<\/h2>\n\n<p>Polo\u017eky vym\u011b\u0148ujeme pouze tehdy, pokud jsou vadn\u00e9 nebo po\u0161kozen\u00e9. Pokud pot\u0159ebujete vym\u011bnit stejnou polo\u017eku, napi\u0161te n\u00e1m e-mail na adresu: support@lubiwood.com.<\/p>\n<p>\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">D\u00e1rky<\/h2>\n\n<p>Pokud byla polo\u017eka p\u0159i n\u00e1kupu ozna\u010dena jako d\u00e1rek a byla v\u00e1m odesl\u00e1na p\u0159\u00edmo, obdr\u017e\u00edte d\u00e1rkov\u00fd kredit ve v\u00fd\u0161i vracen\u00e9 \u010d\u00e1stky. Jakmile bude vr\u00e1cen\u00e1 polo\u017eka p\u0159ijata, bude v\u00e1m po\u0161tou zasl\u00e1n d\u00e1rkov\u00fd poukaz.<\/p>\n<p>Pokud polo\u017eka p\u0159i n\u00e1kupu nebyla ozna\u010dena jako d\u00e1rek, nebo odes\u00edlatel d\u00e1rku nechal objedn\u00e1vku doru\u010dit sob\u011b, aby v\u00e1m ji pozd\u011bji p\u0159edal, za\u0161leme vr\u00e1cen\u00ed pen\u011bz odes\u00edlateli d\u00e1rku a ten se o va\u0161em vr\u00e1cen\u00ed dozv\u00ed.<\/p>\n<p>\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">Zp\u011btn\u00e1 doprava<\/h2>\n\n<p>Chcete-li vr\u00e1tit sv\u016fj produkt, obra\u0165te se na n\u00e1s na support@lubiwood.com a domluvte s n\u00e1mi p\u0159esn\u00e9 podrobnosti vr\u00e1cen\u00ed. M\u00e1me tak\u00e9 n\u011bkolik sklad\u016f po cel\u00e9 EU a va\u0161e vratn\u00e1 adresa bude z\u00e1viset na tom, odkud z\u00e1silku odes\u00edl\u00e1te.<\/p>\n<p>Budete zodpov\u011bdn\u00ed za \u00fahradu vlastn\u00edch n\u00e1klad\u016f na dopravu p\u0159i vr\u00e1cen\u00ed polo\u017eky. N\u00e1klady na dopravu jsou nevratn\u00e9. Pokud obdr\u017e\u00edte vr\u00e1cen\u00ed pen\u011bz, n\u00e1klady na zp\u011btnou dopravu budou ode\u010dteny z vr\u00e1cen\u00e9 \u010d\u00e1stky.<\/p>\n<p>V z\u00e1vislosti na tom, kde \u017eijete, se m\u016f\u017ee doba, za kterou se k v\u00e1m vym\u011bn\u011bn\u00fd produkt dostane, li\u0161it.<\/p>\n<p>Pokud odes\u00edl\u00e1te polo\u017eku v hodnot\u011b nad 75 \u20ac, m\u011bli byste zv\u00e1\u017eit vyu\u017eit\u00ed sledovateln\u00e9 p\u0159epravn\u00ed slu\u017eby nebo zakoupen\u00ed poji\u0161t\u011bn\u00ed z\u00e1silky. Neru\u010d\u00edme za to, \u017ee vr\u00e1cenou polo\u017eku obdr\u017e\u00edme.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Z\u00e1sady vr\u00e1cen\u00ed pen\u011bz a zbo\u017e\u00ed Nab\u00edz\u00edme 30denn\u00ed vr\u00e1cen\u00ed pen\u011bz ka\u017ed\u00e9mu z\u00e1kazn\u00edkovi, kter\u00fd nen\u00ed spokojen se zakoupen\u00fdm produktem. Pokud je produkt<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-64572","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lubiwood.com\/cs\/wp-json\/wp\/v2\/pages\/64572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lubiwood.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lubiwood.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/lubiwood.com\/cs\/wp-json\/wp\/v2\/comments?post=64572"}],"version-history":[{"count":2,"href":"https:\/\/lubiwood.com\/cs\/wp-json\/wp\/v2\/pages\/64572\/revisions"}],"predecessor-version":[{"id":64574,"href":"https:\/\/lubiwood.com\/cs\/wp-json\/wp\/v2\/pages\/64572\/revisions\/64574"}],"wp:attachment":[{"href":"https:\/\/lubiwood.com\/cs\/wp-json\/wp\/v2\/media?parent=64572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}